[Last updated: 12/19/2024]
1. Introduction
Halo Limited processes and stores personal data covered by this document. This document explains how we collect, process, and store your personal data when you use our "Seeya" platform.
The privacy policy, together with our Terms of Service, which you can find on our website seeya.uk, and any other terms incorporated into this policy by reference, constitute the complete set of regulations regarding the use of our services. Our privacy policy covers various aspects related to the use of the "Seeya" platform.
The policy primarily concerns the use of our web platform, which is accessible via web browser at seeya.uk. This platform is used to manage loyalty programs and allows users to take advantage of various features and services offered by our company.
At the same time, this policy regulates how we process your personal data when you use our services available through the platform or our website. If specific data protection rules apply in certain situations, about which we will inform you separately, those specific rules will take precedence.
In this policy, we detail what personal data we collect, for what purposes it is processed, how long we will store it, and on what legal basis we base our actions. Additionally, we inform you about your rights related to our processing of your personal data.
The controller of your personal data, responsible for compliance with the provisions of this privacy policy, is Halo Limited with its registered office at 40/2A Warszawska Street, 40-008 Katowice, Tax ID: PL9542880835, REGON: 54046242600000, entered into the Register of Entrepreneurs of the National Court Register, maintained by the District Court for Katowice-East in Katowice, VIII Commercial Division of the National Court Register under the number KRS 0001145505.
If you have any questions, concerns, or need additional information about how we process your personal data, you can contact us directly by sending a message to the email address: contact@seeya.uk. We are at your disposal to ensure full transparency and support on issues related to the protection of your privacy and the processing of personal data within our platform.
2. Definitions
Personal Data Controller – Halo Limited with its registered office at 40/2A Warszawska Street, 40-008 Katowice, Tax ID: PL9542880835, REGON: 54046242600000, entered into the Register of Entrepreneurs of the National Court Register, maintained by the District Court for Katowice-East in Katowice, VIII Commercial Division of the National Court Register under the number KRS 0001145505, responsible for processing the personal data of Users.
Platform – the "Seeya" website available at seeya.uk, enabling Users to use the services offered by the Controller.
User – a natural person using the Platform.
Privacy Policy – this document defining the rules for processing Users' personal data by the Controller.
Cookies – text files stored on Users' devices, intended for use with the Platform's websites.
3. What Personal Data We Collect
We primarily process data that you voluntarily provide to us. This may include information you provide when filling out forms on our platform, registering, participating in contests, promotions, surveys, or when reporting problems related to using our services. This data may include your first and last name, email address, phone number, as well as additional information such as residential address, date of birth, registration information (including login credentials), and details of social media accounts.
In addition to the information you provide us directly, during each visit to our platform, we may automatically collect technical data about your device and your activity on the platform. This data may include the type of device you use, unique hardware identifiers (such as IMEI number or MAC address), information about the operating system, browser used, as well as details about your activity on the platform, including traffic data, location, time spent on the site, and resources you access.
Besides data collected directly from you or your device, we may receive information from our business partners, technical service providers, payment providers, and other external entities with whom we cooperate. This information may include data provided to us by these entities as part of cooperation or as part of services we provide to our users.
We process the data we collect to fulfill the contracts you enter into with our company in connection with using the "Seeya" platform, and to ensure the high quality of services we provide. In some cases, data processing is based on your consent, if such has been given to us, or on our legitimate interests related to analyzing, developing, and improving our services.
4. How We Use Your Data
We process your personal data in many different ways to provide you with the best experience when using the "Seeya" platform and to tailor our services to your individual needs.
The information you provide us is primarily used to personalize our services. This allows us to adapt the content of the platform to your preferences and make using it more intuitive and tailored to your expectations.
Data regarding your device is key to optimizing the platform's operation. With this data, we can adapt our service to the technical specifications of your equipment, ensuring smooth operation and full functionality on your device.
Equally important is information about your activity on the platform, such as log data. We process this to ensure that all your actions, for example collecting loyalty points during visits to our partners' locations, are properly recorded.
Your location data plays an important role in ensuring the platform works effectively, especially when you are near or directly at one of our partners' locations. We use this information to provide you with personalized notifications and inform our partners of your presence.
5. Cookies
To improve functionality and user experience on our "Seeya" platform, we may use cookies, which are small text files. These files play a key role in delivering personalized content, facilitating navigation through our website, and enabling us to better understand how users interact with our platform.
Cookies record various information related to your online activity. Through cookies, we can also analyze traffic on our site, which helps us identify which areas of the site are working well and which need improvement.
You have full control over cookies and can change their settings in your web browser at any time. However, it's worth remembering that completely deactivating cookies may affect the functioning of our website and prevent the use of some of its features.
6. Data Transfer Outside the EEA
Your personal data may be stored and processed in various locations, including outside the European Economic Area (EEA). By providing us with your personal data, you consent to its transfer, storage, and processing in these locations.
When we transfer your personal data to countries outside the EEA, we do so in accordance with GDPR regulations. We apply appropriate safeguards to ensure your data is treated with due diligence and in accordance with this privacy policy.
All your personal data is stored on secure servers that have been protected against unauthorized access. However, please note that transmitting data over the Internet is never completely secure.
If you have any questions, comments, or requests regarding this privacy policy, please contact us. You can reach us by sending a message to: contact@seeya.uk. We are here to answer your questions and ensure full transparency on matters related to the protection of your privacy.